1. WHO ARE WE?

1.1 We are HEBE Education trading as "HEBE Education". You can contact us at info@hebeeducation.com. Other contact details are on our website.

2. WHAT'S THE PURPOSE OF THIS POLICY?

2.1 The purpose of this policy is to outline how we intend to use your personal information. If you are not completely happy, please do not use this service.

3. WILL THIS POLICY CHANGE?

3.1 Yes, it will be updated. Please check the policy whenever you visit our website. We will assume you agree to the new version of the policy if you use the site after its effective date.

4. WHAT INFORMATION DO WE COLLECT?

• Information you upload such as names, photos, dates of birth, contact details, ID, proof of address documents, references, personal information, nationality, and optionally religious beliefs.
• Automated information such as IP addresses, device data, browser types, activity timestamps, and login details.

5. WHAT'S OUR REASON FOR COLLECTING THE INFORMATION?

5.1 We collect the information because it's necessary to provide our service. We may also use it for email marketing (with your consent). Automated information is used to manage and improve our service in accordance with our "legitimate interests."

6. WHAT ABOUT COOKIES?

• Cookies are small files sent to your device. Configuring your browser to reject cookies may limit website functionality.
• Various cookies (e.g., session cookies, login cookies, Google cookies, social media cookies) are used to improve your browsing experience.
• Learn more about cookies at www.allaboutcookies.org.

7. WHAT DO WE DO WITH YOUR PERSONAL INFORMATION?

• We use it to provide our service and organise placements.
• We may send marketing messages (with your permission).
• We use it to track anonymised traffic, prevent fraud, and improve our service.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

8.1 We delete your personal information when you close your account, except for limited information we keep for up to six years to manage disputes or tax reasons.

9. TO WHOM DO WE SEND OR MAKE AVAILABLE YOUR PERSONAL INFORMATION?

• Website hosts, communication partners, and other service providers.
• Mailchimp for email communication.
• Host Families and visiting students (limited to essential details).
• Authorities when required by law or to protect others.

10. WHAT HAPPENS TO YOUR PAYMENT DETAILS?

10.1 Payment details are handled by our payment partners and are not stored by us. Third-party agencies may verify this information to prevent fraud.

11. DO WE SEND YOUR INFORMATION OUTSIDE THE EUROPEAN UNION?

11.1 Personal information is stored in the EU, except for services like Google and Mailchimp, which comply with the EU-US Privacy Shield Framework.

12. WHAT RIGHTS DO YOU HAVE?

• To access, rectify, delete, or restrict the use of your personal information.
• To lodge a complaint with the Office of the Data Protection Commissioner at www.dataprotection.ie.